The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Michelle Werk is a maker of stationery, paper art and greeting cards in Wisconsin, USA.
Your privacy is important to me. I will not share or use your personal information, other than the name and address provided to ship your items to you via the selected delivery option, typically USPS.
Your personal email address which you have provided via Etsy, in certain instances, may be used in marketing items where you have expressed interest. You have the right to opt out of such marketing campaigns.
While I will not keep your personal information in my records, Etsy is my primary selling platform; Etsy does retain records of all sales, including the names, addresses and Etsy handles for all buyers. I will not access, use or share this information beyond the requirements of the initial (or subsequent orders) to get the order to you, to settle a dispute, to meet legal obligations (such as tax records or court orders) or provide customer support.
If you would like your information removed from the Etsy database, Etsy can be contacted directly at Etsy.com/help.
If you have questions or concerns, please contact me at firstname.lastname@example.org.